Practical daily research

How can I get better at pastoral care? I can pay attention to my own practice, my own interactions with husbands and wives, parents and children, moments of excruciating difficulty. In each of those moments (or immediately after) I can ask myself, "What am I learning that will help me with the next one of those moments. What questions can I ask myself and others? What can I learn about attending to bits of information and infusing them back into the care all of us provide?"